FAQ

What is TapSuq?

TapSuq is our brand, we offer NFC tap cards. Each product can be tapped to share a digital business cards as a sustainable alternative to handing out paper business cards. Every item comes with a digital profile that you can manage and edit at any time. The profile is shared to any smartphone just by tapping.

Shipping destinations:

  • We ship anywhere in the US currently, we offer free 5-7 tracked shipping if spending $25+. We also offer faster shipping options at a cost for faster deliveries.
  • We offer shipping outside of United states for standard shipping rates. International customers may be required to pay customs duties that may not be included in the order. These charges are unforeseen and are not relayed to Tap Tag when they happen. 
  • Basic tracked shipping to the US is satisfied by USPS first class mail.
  • 2-3 day US shipping is USPS priority flat rate envelope or UPS Express Envelope
  • 1-2 day US shipping is USPS Priority Express flat rate envelope
  • International shipping is satisfied by UPS, or DHL depending which is cheaper at the time. These prices change depending on destination. 

Shipping times:

  • Orders are shipped via USPS and take less than 7 days to arrive once shipped (usually the following business day), However, this option could take up to 10 days depending on the season or unforeseen circumstances. This may be subject for longer ship times during holidays. There are rare instances ship times can take up to 14 days. 
  • We will replace any items under a $500 order amount if not delivered by the 15th day according to the tracking. 
  • Large custom orders over 500 units can take between 2 and 5 weeks from start of order
  • Custom orders under 500 usually ship within 48-72 hours.

Shipping & Handling cost:

  • All orders have free shipping to US. We also offer upgraded shipping at a cost for faster deliveries.
  • Paid Shipping orders for faster delivery include both shipping and handling costs.
  • We use UPS o

Roughly 97% of smartphones from 2018 or newer have native NFC out of the box with not app required whatsoever.

Iphone XS, XR, 11, 12, 13, 14, 15 and newer (2018 and newer)

iPhone 8 & iPhone X running iOS 14( iOS released September 2020) Additional step to read NFC may be required.

Samsung Galaxy S5, S6, S7, S20, S21, S22, S23 and newer (2015) Full Samsung List

Galaxy Notes 2015 and newer

Google Pixel 1, 2, 3, 4, 5, 6, 7 and newer

Huawei P10, P20 and Newer

Xiaomi Mi5 and newer

LG G3, Q6, K10, G6, V35 and newer

Sony Xperia XZ1 and newer

HTC One M9 and newer

Not all compatible phones are on this list, some lesser known models may have NFC.

Does TapSuq ship worldwide?

Yes. We ship world wide. US shipping is free over $25, international shipping is calculated at checkout.

Do Apple phones work with TapSuq?

Yes, all Apple phones from the the iPhone 7 to the current iPhone have NFC technology. The iPhone XR and newer have native NFC meaning it will work with our products right out of the box with no app required.

Do Android Phones work with TapSuq?

Yes, the major majority of Android phones work with NFC and Tap Tag products. You may have to turn on NFC in settings.

Affiliate Program:

You can sign up for free here

CLICK HERE

Our affiliate program pays 10% commission on the total sale from (minus shipping) of any completed referral. You will receive a special link to share, when someone clicks the link a cookie will register in their browser for 30 days and register if they purchase at any time within the time frame. Your referrals are approved by humans, so it may take up to 7 days to approve a referral. Once approved you are eligible for payment via your selected option (cash app, Venmo, PayPal). There is no minimum requirement for payment.

You are permitted to use any of our images if they link to our site whether organically or through your referral link. 

We typically send payouts 2-4 days after the customer receives the item. For larger orders over $1000 we hold the right to hold payment for 14 days to help ensure the customer does not return the items. If the customer returns the items for any cause other than a faulty product we hold the right to remove your Commision payout from their refund. However this has never happened before. 

Reasons for disapproved referrals:

1) You do not get the referral commission if it is yourself who purchased, only active referrals to others. We determine this by comparing the name, email, phone number, or any other information on the order. 

2) Any coupon related websites are not eligible to receive commissions. 

3) If the order is cancelled or returned before payment is issued.

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